Phone:(+353) 21 438 1357

Frequently Asked Questions

We get asked some questions over and over again! For your convenience we have provided answers to some of the most common questions we are asked below. If you have a question that isn’t answered below, send us an email via the contact page, or give us a call and we’ll be happy to help.

Do you ship worldwide?

Yes, We ship to every country worldwide.

Can I cancel my order?

Yes, you can cancel an order as long as it has not been dispatched yet. Please email info(at) if you would like to cancel an order. If your order has been dispatched, you will have to wait until your package has been received and then return the goods to us to receive a refund.

Do I have to place an order online?

No of course not! If you don’t feel comfortable shopping online simply drop us an email at info(at) or phone us on +353 21 4381357.

What methods of payment are accepted?

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Does Erin Giftstore have any shops?

Yes! We have a shop in Blarney, Co. Cork

How long will it take to receive my order?

Delivery times vary depending on the country. Please see our shipping information page for more details.

Is it safe to shop online?

Yes, it is very safe to shop online. We encrypt all communication between our website and you (excluding our emails which are handled by Google) and if we store any sensitive information belonging to you, rest assured this is encrypted as well!

What is your policy on refunds and returns?

Please refer to our Refunds and Returns page for full details

I noticed some details about my order are incorrect, what can I do?

If you notice any errors about your order simply email us at info(at) and we’ll do our best to sort it out